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CROSS-BORDER LOGISTICS, CONNECTED.

Beyond
borders.
Closer to
people.

Seven countries. One local partner.
We connect your business to Central America — from customs to the very last mile.

Let’s move forward Explore our network
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THE CPX NETWORK01 — 07
One connected regionEvery border.
Every last mile.
↗
Operations record Rolling twelve months
Parcels delivered 3M+

Across the seven markets we operate.

Measurement window to be published

Customs clearance 100%

Entries released within the committed window.

Committed window and entry count to be published

Last mile 99%

Delivery SLA on parcels released from our warehouses.

Measured on parcels released from CPX warehouses

Customs clearance

From touchdown.
To their doorstep.

Your shipment moves. We handle the handoffs. Customs, warehouses, delivery and returns — connected by one team.

  1. We receive at the airport

    Send your freight to any airport in Central America. We take custody on arrival, whether that is a full charter or a handful of courier bags.

    RCV GUA 2026-09-08 14:22-06

  2. We clear customs, and we pay the duty

    Our own brokers file the entry and pay duties and taxes on your behalf, then invoice you. You are not wiring funds to seven tax authorities or waiting on a third party to release your cargo. This is the part of the journey that fails for most cross-border sellers, and it is the part we own outright — the licence, the filing, the money and the liability.

    Entry 4-4198-20 · released 15:07-06

  3. We process in our warehouse

    Parcels are received, scanned, sorted by delivery route and staged. This is where a missing or damaged parcel gets caught, before it is out for delivery instead of after.

    GUA-WH-01 · route 12 · sorted 18:40-06

  4. We deliver nationwide

    Our routes cover the whole country, including addresses given as landmarks and directions rather than street numbers. Cash on delivery is available.

    POD 2026-09-09 09:41-06 · Zona 10

  5. We manage the return

    Refused, undelivered and buyer-initiated returns come back to our warehouse, are inspected against the original order, and are dispositioned the way your marketplace requires.

    RTN intake 4419820-R · 2026-09-14 11:08-06

OUR PEOPLE. OUR INFRASTRUCTURE. YOUR ADVANTAGE.

Your next market.
Already connected.

Discover our reach

Returns integrity

A return is more
than a label.

Return fraud is the quiet cost of selling into a new market. A parcel comes back, the label matches, the weight is close enough, and the refund is issued before anyone looks inside.

We inspect every return in our warehouse against the original order record and photograph what we find. Marketplaces get the evidence before they decide on the refund, not a month later during a chargeback dispute.

RMA-GT-4419820 · intake GUA-WH-01 · 2026-09-14 11:08 Hold — evidence sent
FieldOutboundIntake
Gross weight 0.482 kg 0.310 kg
IMEI …3809 …9112
Seal Intact Broken
Accessories 3 1
Intake is 172 g light against the outbound record, on a different handset.
4th claim from this delivery address in 90 days
Matched to order line · Repeat-offender flagged across addresses · Dispositioned to your rules

Network

Seven markets.
One connected network.

Arrival is not limited to the capital. If your freight can land at an airport in the region, we can take it from there.

Nationwide delivery and cash on delivery in all seven markets. Additional airports are added on request where volume justifies a station.

Customs release times are published per contract — ask your account lead for the current medians by lane.
Country Airports of arrival Customs release
Guatemala GUALa Aurora · Guatemala CityFRSMundo Maya · Flores On request
Belize BZEPhilip S. W. Goldson · Belize City On request
El Salvador SALSan Óscar A. Romero · San Salvador On request
Honduras SAPRamón Villeda Morales · San Pedro SulaTGUToncontín · TegucigalpaRTBJuan Manuel Gálvez · Roatán On request
Nicaragua MGAAugusto C. Sandino · Managua On request
Costa Rica SJOJuan Santamaría · San JoséLIRDaniel Oduber Quirós · Liberia On request
Panama PTYTocumen · Panama CityPACMarcos A. Gelabert · Albrook On request

Developers

Your system.
Our entire network.

Send us the manifest before the freight moves. We check it against the destination’s tariff and permit rules and come back with the lines that will not clear — while the cargo is still in the air, not on our floor.

  • Manifest and pre-alert, submitted before wheels-up
  • Duty and tax quoted per parcel, before you ship
  • Labels and entry paperwork generated from your manifest
  • Webhooks on every scan event, in real time
  • Buyer tracking page in Spanish and English
  • Cash on delivery reconciliation and remittance files
  • Return intake records with inspection evidence attached

Each status change posts to your endpoint within seconds of the scan.

POST /your-endpoint 200 OK
content-type: application/json
  1. 09-07 22:14manifest_receivedMIA
  2. 09-07 22:15duty_estimatedGT · 12.0%
  3. 09-08 06:02label_generatedCPX4419820GT
  4. 09-08 15:07customs_releasedGUA · entry 4-4198-20
  5. 09-09 07:26out_for_deliveryGUA-WH-01 · route 12
  6. 09-09 09:41cod_collectedPOD · Zona 10
  7. 09-14 11:08return_intakeRMA-GT-4419820
Example shipment · CPX4419820GT
Raw payload · customs_released 
{
  "tracking": "CPX4419820GT",
  "event": "customs_released",
  "country": "GT",
  "airport": "GUA",
  "entry": "4-4198-20",
  "duties_paid_by": "CPX",
  "facility": "GUA-WH-01",
  "cod_amount": 0.00,
  "cod_currency": "GTQ",
  "timestamp": "2026-09-08T15:07:12-06:00"
}

Before you ask

Good questions.
Straight answers.

Do we need a legal entity in each country?

No. We clear as the importer of record where the model allows it, or under your name where it does not, using our own licensed brokers in each country. One contract with CPX covers all seven markets.

How are duties and taxes settled?

We advance the duty and tax at filing and invoice you afterwards, with the customs documentation for that entry attached so your finance team can reconcile against the customs record. Settlement terms are set in the contract.

What happens to an undeliverable parcel?

Three delivery attempts by default, then it returns to our warehouse, is inspected and photographed, and is held, restocked, liquidated or exported back according to the rules you set.

How long does onboarding take?

API credentials and a sandbox the same week. First live freight usually moves within two to three weeks, depending on product category and permit requirements.

Commercial terms

The details that
keep you moving.

Cash on delivery

Cash is still how a large share of the region buys online. Our couriers collect it, we reconcile daily against your order file, and we remit on the cycle you set.

Real-time tracking

Every scan event is available the moment it happens, through the API or a tracking page your buyers can read. No overnight batch files.

Bonded transportation from Miami

We operate a bonded warehouse in Miami. Cargo can be received, consolidated and held there under bond, and duty does not fall due until it enters the destination country.

Duties and taxes advanced

We carry the duty from filing until you are invoiced. You never have to pre-fund seven tax authorities to keep freight moving.

Get started

Your next chapter
starts here↗

Send monthly volume, product categories and the countries you want to reach. We reply with pricing and a clearance plan within one business day.

Preview form — enquiries are not sent yet. We use this only to reply to your enquiry. It does not go on a marketing list.

Received.

The reply comes back with a duty estimate by category and the airports we would land you at.

Sales contact

Contact details coming soon.

Sales · WhatsApp

Number to be confirmed.